What Information We Collect
When you register and play at PRABHU365, we collect the details you give us, such as your name, date of birth, contact details and verification documents. We also keep a record of your transactions, bets and gameplay.
We automatically collect some technical data as well, including your device type, browser, IP address and how you use the site and app. This helps keep the service secure and working well.
How We Use It
We use your information to run your account, confirm your age and identity, process payments, settle bets and provide customer support. We also use it to detect fraud and to meet our legal and regulatory duties.
Your data also supports responsible gaming. It helps us spot signs of harmful play and apply any limits or exclusions you request. We send marketing such as festival promotions only in line with your preferences, and you can opt out at any time.
Sharing and Security
We never sell your personal data. We share it only where it is needed, for example with payment processors, verification services, game providers and authorities when the law requires it.
We protect your information with encryption, access controls and secure systems. You can help by using a strong password and never sharing your login details or verification codes.
Cookies
Our site and app use cookies and similar technologies. These keep you logged in, remember your settings and help us understand how features are used.
You can manage cookies in your browser settings. Turning some of them off may affect how the site works.
Your Choices and Rights
You can ask to see the personal data we hold about you, correct anything that is inaccurate, or request deletion where we are not required to keep it. Some records must be kept for a set period for legal and anti-fraud reasons.
To make a privacy request, contact our support team through npl-prabhu365.com.